FAQ

Do you ship internationally?

Absolutely! We ship to many countries worldwide. Delivery times may vary depending on the destination, but we always strive to deliver your order safely and as quickly as possible.

👉 Please note that the estimated delivery time is based on business days only (weekends and public holidays are not included). Local customs clearance, flight schedules, and destination holidays may affect the delivery date. We recommend allowing extra days during busy seasons such as local holidays or year-end.

What payment methods do you accept?

We offer secure checkout with Visa, MasterCard, PayPal, and other major payment options.

How much is the shipping fee?

Shipping fees depend on your country and the shipping method you choose. You’ll see the exact shipping cost at checkout before payment.

Please note: Liquid or cream-type items — including skincare and cosmetics — may be split into multiple parcels due to airline safety regulations. Additional shipping fees may apply if the total volume exceeds airline limits.

How can I track my order?

Yes! EMS shipments come with tracking. For Air Parcel service, tracking availability may vary by country. If tracking is important to you, we recommend choosing EMS.

Can I change or cancel my order after placing it?

We process orders as quickly as possible to ensure fast shipping.

Once the order status shows "Preparing for shipment", we are unable to cancel or modify your order.

If you need to make changes, please contact us immediately after placing your order

From K-POP Stages to Your Room!

Want to know how K-POP stars get their flawless skin and trendy looks? Sign up now for exclusive tips & deals!